Nairobi Serena Hotel Contacts, Booking, Reservation, Directions, Location
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Nairobi Serena Hotel Facilities & Amenities
GUEST ROOM INFORMATION
- Total number of rooms -183
- 1 State suite
- 6 Executive suites
- 1 Bateleur suite
- 3 Garden suites
- 5 Business Suites
- 5 superior rooms
- 33 Twin Deluxe Rooms
- 129 King Deluxe rooms
CHECK IN FACILITIES
Express Check in 12.30am and Checkout 10.00pm
Welcome Drink
HOW TO GET THERE
- Jomo Kenyatta International Airport is 18 kilometres away.
- Taxis and Shuttle services available*
- Limousine services available*
ROOM AMENITIES
- Free- Wi-Fi connectivity and Telephone
- Satellite
- In room mini bar
- Air conditioners in all rooms
- Mosquito nets on request
- Multipurpose adapters
- Quiet rooms(double gazed rooms)
- Wheel chair friendly
GUEST SERVICES
- 24-hour room service
- Laundry and valet services*
- House-doctor on call 24hrs
- Modem hook up for computer
- Tea/Coffee making facilities
- Mobile phone(rental)*
- Duty Manager 24hrs
- Concierge and Porter services
- Daily complimentary local newspaper
SPECIAL FEATURES
- Gift shop
- Boutique
- Patisserie
- Car Park
- Beauty Salon*
- Lobby Bar
- State of the art
CCTV CHILD FRIENDLY
- Family rooms
- Baby-sitter on request , children’s dining/menus
- Swimming pool (shallow pool area)
DINING AND BAR ACTIVITIES
- Café Maghreb
- The Mandhari restaurant
- Ethiopian-inspired Aksum Bar
- The pool bar
- The Bambara lounge
ACTIVITIES
- The ‘Maisha’ Health Club and spa offers state-of-the-art gymnasium, an aerobics studio, sauna, steam-room and juice bar.
- Massage services*
- De-tox and aromatherapy treatment*
- Heated Swimming Pool
- Golf nearby (Arranged through concierge)*
BUSINESS SERVICES
- Fully equipped Business Centre
- Full Secretariat Services
CONFERENCE FACILITIES
- Interactive state-of-the-art facilities
- Audio visual equipment
- Free Wi-Fi connectivity
- Delegate support during conferences, event planning ,catering and a travel desk
Regional centers for Hotel Booking & Reservation
Kenya Serena Sales Centre, Nairobi Reservations
Williamson House, 4th Floor 4 th Ngong Avenue
Telephone: (254-20) 284 2333, 2711077/8
Email: cro@serena.co.ke
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Tanzania Arusha Central Reservations
Telephone: (255-27) 2504158, 2504153
Email: reservations@serena.co.tz
South Africa Sales and Reservations Office Johannesburg
Telephone: (27-11) 465 0808
Email:reservations@serenahotels.co.za
